I have problem with my Samsung Galaxy S4 and the screen don't turn on after screen lock

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I am using android version is 4.3 and everything is fine but when i lock the phone and again press the power key its screen is not coming up and seems like it is charging and back button light is on .. when i restart the phone everything is good i press the power key to lock the phone and after that is not coming up.

Please help if any of you encountered this problem .

Posted by unknown (Questions: 2, Answers: 2)
Asked on July 20, 2014 11:01 pm
Category: Smart Phones

It looks like lot of people of encountering this problem ..

The only quick solution to this problem is to do a factory reset and make sure that you back up your data while you are doing it..

Clearing cache etc goes a long way towards avoiding the common problems especially if you updates it to new firmware..

Posted by MichelleM (Questions: 2, Answers: 2)
Answered On July 26, 2014 2:40 pm
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