Our Return Promise
As part of our commitment to you, all Digitalnerds purchases are backed by our 100% satisfaction guarantee. If you are not satisfied with any of the products you have purchased at Digitalnerds.net, you may return them within 45 days. Your satisfaction is our top priority.If your order arrived damaged or defective,please email us at [email protected] and we will issue an immediate refund.
Return Instructions – 4 Easy Steps to No Hassle Returns
Before shipping your return we recommend that you review our entire return guidelines below.
- Obtain your Return Label. There is a simple step to do this:
- Include all parts, pieces, printed materials, and accessories, along with the product’s original packaging. You are welcome to keep your free samples or gifts with purchase – those are yours!
- If you still have it, please include a copy of your packing slip along with your returns.
- Mail your return using Return Label which is mailed to you in the earlier step.
Returns will be processed and approved refunds issued within two business days of receipt.
Returns with DigitalNerds are fast and hassle-free. You can return products within 45 days of purchase for a full refund or replacement. If you receive a defective or incorrect product, we will cover all costs involved in getting you a new product and/or returning the original product. You will NEVER incur a cost if you receive a defective product or if we make a mistake.
To qualify for a full refund, merchandise must be in new or like-new condition, must contain all the original accessories and be returned unopened in the original packaging. We will promptly credit your account upon receipt of your return. Products that are damaged or found to be defective will be replaced by Digital nerds at no charge. Again, we will cover all costs to replace a defective item.